​​Solutions

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Hooper’s flexibility allows it to morph into various solutions across a variety of industries. With easy-to-use tools and quickly constructed workflows, you can address problems specific to your organization that span various departments, no matter the industry.

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Sales Process Management

Build customer-centric sales processes to maximize revenue. With Hooper, you can create meaningful touch-points at every stage of your sales pipeline, thereby creating milestones that move a sale forward. .

Hooper allows you to manage sales leads efficiently and keep track of your sales process. By adapting your unique processes, it ensures that your sales, accounting and order management teams move in lockstep.

Highlight pending tasks, leads, and see results in real time. Set automated alerts, reminders, and notifications for assigned tasks or approaching deadlines. Automate your workflows with smart, dynamic forms that trigger data updates, actions and workflows.

Delivery and Logistics Management

​​ Track, assign and manage delivery teams to increase contentedness, and cut down on redundancies. With Hooper, your teams can be on top of their schedules, deliverable and tasks.

By empowering your delivery and installation teams with mobile, ensure that your delivery workflows are streamlined through location-based tracking and rule-based order assignment.

Manage supplier on boarding details, spending and contracts from a single source. Enable them to collect feedback and capture digital signatures using the same application.

​​Support Ticket Management

Provide a high level of customer service to your customers by empowering your customer service teams with all the data they need, at one place.

With a mobile-first, cloud centric solution, your service reps can go out into the field with all the info they need and make information available seamlessly. This means faster turn-around times, which means deeper relationships with customers.

Plan, rollback changes at a few clicks and let relevant members evaluate and approve changes in the ITIL support ticketing solution by assessing new changes before it's rolled out.

Problem identification,decision making, performance monitoring and improve service delivery with predefined and custom reporting capabilities.

​​​​Order Management

Guide a customer through the buyer’s journey and keep tabs on every activity, turning leads into ambassadors. Hooper’s business ecosystem can help make every touchpoint with the customer meaningful.

Manage sales and purchase orders, create packages, shipments, and send delivery updates through a single order management software. Monitor the movement of packages after shipment and keep your customers and teams updated with the live locations, keeping everyone in the know so that business moves faster and smoother.

​​Field Operations

Your field teams rely on having the right information at their fingertips, whether working at their desks or when going on-site. Storing this data in spreadsheets and legacy systems can slow them down, resulting in missed deadlines, errors and waste.

With the Hooper platform, equip your teams with the tools they need to better manage their day with a tailored field services solution that matches your business.

Manage sales and purchase orders, create packages, shipments, and send delivery updates through a single order management software. Monitor the movement of packages after shipment and keep your customers and teams updated with the live locations, keeping everyone in the know so that business moves faster and smoother.

Space Management

Guide a customer through the buyer’s journey and keep tabs on every activity, turning leads into ambassadors. Hooper’s business ecosystem can help make every touchpoint with the customer meaningful.

Manage sales and purchase orders, create packages, shipments, and send delivery updates through a single order management software. Monitor the movement of packages after shipment and keep your customers and teams updated with the live locations, keeping everyone in the know so that business moves faster and smoother.

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