With location-based tracking, you can track your field reps in real-time, creating accountability. Transparent processes = efficient teams!
Configure a summary dashboard for field services can be configured in minutes, allowing you to get a birds-eye view of how your teams are doing. KPI’s pertaining to your process can be picked to get further insights based on metrics that matter to you.
These insights can be filtered by various parameters - location, field rep, number of calls, etc.
With Hooper, stakeholders can make data-driven decisions to improve processes, revenue and customer satisfaction.